WORST EXPERIENCE‼️
I recently had a very frustrating experience with A Ranch Horse while looking to purchase two horses for my kids. Unfortunately, what I encountered was far from the promised kid-friendly options and professionalism.
1. Initial Communication: The day before my visit, I spoke with the owner, who confirmed that both horses were available and assured me they would be there the following day.
2. Lack of Notification: The next morning, after I had rented a trailer and was about to head out, I called the owner to confirm my arrival. That’s when I was informed that the first horse had been sold. Despite this setback, I was assured that the second horse would still be available when I arrived.
3. Disappointment Upon Arrival*l: I drove straight for two hours, not stopping for gas or food, only to find out upon arrival that the second horse had also been sold just an hour before I got there. The lack of communication about this change was incredibly frustrating, especially since I had made a round trip specifically to see these horses.
4. Horse Handling Issue: I was encouraged to try a couple of the remaining horses they had available. The first horse was not neck reining as promised, despite the trainer's assertion that she was. She wouldn’t back up and never stood still long enough for me to mount her without assistance. I attempted to mount and dismount several times, but she kept jerking around unless someone was holding her or she was tied up. Additionally, this horse had a lot of energy, and I constantly had to hold her back; I couldn't even get her into a slow walk. Overall, I felt she was not suitable for beginner riders, despite their claims that she was ready. While she wasn’t dangerous, she clearly wasn’t the calm, kid-friendly horse they advertised.
5. Unrealistic Expectations: After expressing my concerns, the owner initially agreed with my observations and was even aggravated with the trainer, stating that these basic behaviors should not be an issue for a beginner horse. However, after I was persuaded to try another horse, described as the "friendliest kid horse ever," and I raised similar concerns about her lack of responsiveness, the owner’s tone changed. She later justified the same issues she had previously criticized, claiming that not all of these basic behaviors were requirements she set for beginner-level horses. This inconsistency in her approach was both confusing and disappointing.
6. Second Horse's Flaws: The second horse I was interested in also had notable issues. When I finally learned about her, I discovered that she did not neck rein and was unresponsive to basic commands. She struggled to turn left and would not gallop, instead trying to head back to the barn. During our discussion, the trainer mentioned they had had this horse for several months, and nobody wanted to take her. This raised further concerns about her suitability for a beginner.
7. Change in Attitude: When I returned inside to share my disappointment, the owner's tone shifted. Instead of addressing my concerns, she suggested I had unrealistic expectations and proceeded to tell me about her qualifications and experience in the horse business. On one hand she was vocalizing her disappointment in the trainer, saying she would have these issues fixed in 10 minutes time" Then in the next breath, justified all of the issues, arguing that these are "animals" that we are dealing with and we should not have such expectations for them. This response felt dismissive and unprofessional.
8. Overall Experience: I left feeling that my time, gas money, and efforts had been wasted. The entire experience felt poorly managed, and it seemed as if the ranch was more interested in turning over horses for quick profit rather than ensuring they were properly trained or matched to potential buyers.
In conclusion, I would advise anyone considering A Ranch Horse to proceed with caution. The lack of communication, misrepresentation of horse training, and dismissive attitude left me with a deeply disappointing experience.
Read more